What partnership means in practice
“Partnership” is one of the most abused words in our sector. It routinely describes arrangements in which one organisation holds the money, sets the objectives, defines the reporting and can end the relationship at will — and the other one implements. That is a contract, and calling it a partnership is dishonest.
We are not perfectly free of that dynamic. Money creates asymmetry, and pretending otherwise would be naive. But there are specific things we do to limit it.
Partners set the priorities
What we fund in a community is what that community, through its own leaders, has decided it needs. We do not arrive with a programme looking for a location.
Agreements are mutual and written
Partnership agreements set out obligations in both directions, including ours. They describe what partners can expect from us — response times, funding predictability, honesty about our own constraints — not only what we expect from them.
Review runs both ways
Partners assess us annually, and the questions are pointed: did we listen, were we slow, did we impose, did we keep our commitments? That feedback goes to our board, not only to the relevant staff member.
We aim to hold less
Our current direction is to strengthen partner governance and financial systems so they can hold funding in their own name, from us and from others. Success looks like partners becoming less dependent on us, not more embedded with us.
What we require of partners
Mutuality does not mean an absence of standards. There are things we hold partners to without exception.
- A named, trained safeguarding focal point and adherence to our safeguarding policy.
- Service to the whole community, never only to church members.
- No assistance made conditional on belief, attendance or participation.
- Financial records, receipts and local sign-off for funds received.
- A reporting route for community concerns that does not run through programme staff.
- Honesty about problems, including the ones that are embarrassing.
We have ended partnerships over the first and third of those. We would do it again.
Coordinating with other agencies
Where other organisations are working in the same community we coordinate rather than duplicate, and we are glad to step back where another agency is better placed. A community does not benefit from three organisations delivering overlapping water programmes and none doing sanitation.