Privacy Policy

Last updated: [Date] (placeholder, awaiting content) · Version: [Version] (placeholder, awaiting content)

1. Who we are

Ministry of Reconciliation (“we”, “us”) is the data controller responsible for the personal information described in this policy. Our registered details are:

• Registered name: [Registered Legal Name] (placeholder, awaiting content)
• Registration number: [Charity / Registration Number] (placeholder, awaiting content)
• Registered address: [Registered Address] (placeholder, awaiting content)
• Data protection registration: [Registration Reference, if applicable] (placeholder, awaiting content)

2. What information we collect

We collect only what we need for the purposes set out below.

Information you give us

• Your name and contact details when you enquire, give, subscribe or volunteer.
• Information about your giving, including amounts, dates and any designation.
• Your communication preferences and the topics you have asked to hear about.
• Prayer requests you choose to share with us.
• Application information if you apply for a role, placement or volunteer position.
• Any other information you choose to include in a message to us.

Information we collect automatically

• Basic technical information about your device and browser when you visit this site.
• Aggregate information about which pages are visited. See our cookie policy.

Special category information

A prayer request may contain sensitive information about health, family circumstances or religious belief. We treat this with particular care, share it only as you have permitted, and retain it only as long as necessary.

3. Why we use it, and our legal basis

• To administer your giving and send receipts. Legal basis: [Contract / Legal Obligation — confirm] (placeholder, awaiting content)
• To send you updates you have asked for. Legal basis: [Consent — confirm] (placeholder, awaiting content)
• To respond to your enquiry. Legal basis: [Legitimate Interests — confirm] (placeholder, awaiting content)
• To pray for you as you have asked. Legal basis: [Explicit Consent — confirm] (placeholder, awaiting content)
• To meet our legal, audit and safeguarding obligations. Legal basis: [Legal Obligation — confirm] (placeholder, awaiting content)

4. Who we share it with

We never sell, rent, swap or pass your details to any third party for their own marketing purposes.

We share information only with:

• Service providers who process data on our behalf under contract — for example our payment processor, email provider and hosting provider. They may only act on our instructions. Current providers: [List of Processors] (placeholder, awaiting content)
• Our auditors and professional advisers, where required.
• Regulators, law enforcement or safeguarding authorities, where we are legally obliged or where a child or vulnerable adult may be at risk.

We do not share supporter data with partner organisations in the communities we serve.

5. International transfers

Some of our service providers may process data outside your country. Where that happens we put appropriate safeguards in place.

[Detail the transfer mechanisms relied upon, e.g. adequacy decisions or standard contractual clauses] (placeholder, awaiting content)

6. How long we keep it

• Giving records: retained as long as required for audit and tax purposes — [Retention Period] (placeholder, awaiting content)
• Mailing list data: until you unsubscribe, then removed within [Period] (placeholder, awaiting content)
• Enquiries: [Retention Period] (placeholder, awaiting content)
• Prayer requests: [Retention Period] (placeholder, awaiting content), or sooner on request
• Unsuccessful applications: [Retention Period] (placeholder, awaiting content)
• Safeguarding records: retained in line with statutory requirements — [Retention Period] (placeholder, awaiting content)

7. Your rights

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you, and receive a copy.
• Ask us to correct anything inaccurate.
• Ask us to delete information we no longer need.
• Withdraw consent at any time, including for prayer requests and mailings.
• Object to processing based on legitimate interests.
• Ask us to restrict how we use your information.
• Ask for your data in a portable format.
• Complain to your data protection regulator.

To exercise any of these, contact us using the details in the panel on this page. We will respond within [Statutory Period] (placeholder, awaiting content).

8. Marketing and your preferences

You choose what you hear from us and how often, and you can change it whenever you like. Every email includes a one-click unsubscribe that works immediately.

We do not put supporters into automated sequences designed to escalate giving, and our prayer updates never carry fundraising appeals.

9. Security

We use appropriate technical and organisational measures to protect personal information, restrict access to those who need it, and require staff and volunteers to handle data responsibly.

[Summarise security measures and breach notification procedures] (placeholder, awaiting content)

10. Children

This website is not directed at children, and we do not knowingly collect personal information from children through it. Where our programmes involve children, information is handled under our safeguarding policy rather than this one.

11. Changes to this policy

We will update this page when our practices change, and we will note the date of the most recent revision at the top. Where a change is significant we will tell subscribers directly.

12. Complaints

If you are unhappy with how we have handled your information, please tell us first — we would rather put it right. You also have the right to complain to your data protection regulator: [Regulator Name and Contact Details] (placeholder, awaiting content).